Hassle-Free Returns for Your Convenience
We understand that sometimes things don't go as planned. Whether
you've had a change of heart, received a damaged item, or
encountered another issue, our return process is designed to be
simple and stress-free.
How to Return a Product:
1. Submit a Return Request: Complete our online Return Request
form within 30 days of receiving your order. Please provide a brief
description of the product and the reason for your return. If the
product is damaged or defective, include clear photos to help us
expedite the process.
2.
Approval and Packaging: After your return request
is approved, securely package the item(s) and send them to the
return address provided. Please email us the return tracking number
to ensure prompt processing of your refund.
Return Conditions:
1. Product State: Items must be returned unopened, unused,
undamaged, and in their original packaging, unless they are
defective.
2. Shipping Costs: You are
responsible for return shipping costs unless the item is defective.
Please note that original shipping costs are non-refundable.
Processing Time:
- Return Transit: Returns typically arrive at our warehouse within
14 to 30 days, depending on your location.
- Refund Processing:
Once we receive and inspect the returned item, refunds are processed
within 7 days. If the item is not as described (e.g., opened, used,
or not defective as claimed), the refund may be declined.
For
more details and to access the Return Request form, please visit
our website.