1. ABOUT THIS POLICY
This
Privacy Notice sets out how we at Hippozy Inc. (hereinafter referred
as the Hippozy) use, disclose, and protect the personal information
that we collect from or about you as a visitor to our websites or a
consumer of our products or services, or other instances where this
Privacy Notice is provided to you. We respect your privacy and are
committed to protecting your personal information.
Before
submitting personal information to us or using our websites, please
review this Privacy Notice carefully. Hippozy may supplement this
Privacy Notice depending on which products or service you use or
where you live. If you are a resident of California, Colorado,
Connecticut, Virginia, or Utah, please review your additional
state-specific information below. If you are located outside the
United States or Puerto Rico, please review the applicable Privacy
Notice for your jurisdiction.
In this Privacy Notice, we explain:
1. What personal
information do we collect about you?
2. How do we collect
your personal information?
3. Why do we collect your personal
information?
4. How do we disclose your personal
information?
5. Cookies and other technologies
6.
Marketing opt-out
7. Your California privacy rights
8.
Rights for residents of Virginia, Colorado, Utah, and
Connecticut
9. Rights for residents of Washington
10.
How long do we keep your personal information?
11. How do we
protect your personal information?
12. Information for
visitors from outside the United States or Puerto Rico
13.
Third party links
14. Children’s privacy
15. How we
update this Privacy Notice
16. Contact information
What personal information do we collect about you?
We
collect information that is personal to you and can be used to
identify you. The types of personal information that we collect
depend on your interactions with us. Over the last 12 months, we may
have collected personal information that generally fall into the
following categories:
- Identifiers,
such as your name, alias, postal address, telephone number, unique
personal identifier, online identifier, your written or digital
signature, device ID, internet protocol (IP) address, email address,
account name, or other similar identifiers as well as demographic
information such your country of residence.
-
Information contained in our customer records, such
as your residence and other demographic data, information you
submitted to complete purchases on one of our websites (credit card
information or other bank/payment information).
-
Commercial information, such as information
regarding products or services you purchased, obtained, or
considered, and your feedback, reviews and/or testimonials about
such products or services.
-
Internet or other electronic network activity information, such as your browsing history, search history, and information
regarding your interaction with an internet website, application, or
advertisement.
- Geolocation data, such
as geographic location information about a particular individual or
device.
-
Audio, electronic, or similar information, such as
a recording of a customer service call.
Why do we collect your personal information?
We collect your personal information to manage our relationship
with you, improve our products and services, and for other internal
business purposes. We describe these purposes for collection in more
detail below, as well as the categories of personal information we
collect to achieve each purpose.
-
To manage our relationship with you, which
includes: providing our products and services to you; granting you
access to our sites and facilities; delivering customer service
(e.g., responding to your requests and managing your account and
preferences); communicating with you, including sending you
transactional and administrative messages as well as promotional
information about Hippozy products/services, co-branded offers and
offers related to products/services of Hippozy preferred partners;
inviting you to submit feedback, reviews and/or testimonials about
our products and services, participate in research, or attend
events; and for other purposes that may be detailed prior to the
time your information is collected.
Categories of
personal information used for this purpose:
Identifiers; Information Contained in our Customer Records;
Characteristics of protected classification; Commercial
information;; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
-
To manage and improve our internal processes and business
operations, which includes: managing our network and information systems
security; managing our workforce effectively; and preparing and
performing management reporting and analysis, including analytics
and metrics.
Categories of personal information used for
this purpose: Identifiers; Information Contained in our Customer
Records; Characteristics of protected classification; Commercial
information; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
- To manage and improve our internal processes and business
operations, which includes: managing our network and information systems
security; managing our workforce effectively; and preparing and
performing management reporting and analysis, including analytics
and metrics.
Categories of personal information used for
this purpose:
Identifiers; Information Contained in our Customer Records;
Characteristics of protected classification; Commercial
information; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
- To comply with law and for other legal purposes,
which includes: following applicable laws and regulations;
responding to lawful requests from competent public authorities;
telling you about changes to our terms, conditions and policies;
exercising or defending Hippozy against potential, threatened or
actual litigation; and protecting Hippozy’s or your vital interests,
or those of another person.
Categories of personal
information used for this purpose:
Identifiers; Information Contained in our Customer Records;
Characteristics of protected classification; Commercial
information; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
How do we disclose your personal information?
We disclose your personal information within Hippozy and outside of
Hippozy to manage our business and our relationship with you, to
provide advertising, to conduct research, and to the extent
necessary to follow laws and regulations. We describe these purposes
for disclosure in more detail below, as well as the categories of
personal information we disclose and to whom we disclose it.
-
Toour service providers who help us operate and
manage our business and our relationship with you. Our service
providers provide the following services to us: internet, operating
systems, platforms, and other IT services; joint marketing services;
advertising and data analytics; social networking; and clinical
studies and market research services. It is our practice to prohibit
our service providers from using or disclosing your personal
information for any purpose other than providing services to us.
Categories
of personal information used for this purpose:
Identifiers; Information Contained in our Customer Records;
Characteristics of protected classification; Commercial
information; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
- To Hippozy companies and our affiliates for the
following purposes: to manage our relationship with you; to operate
our business and websites properly; and to protect the health and
safety of our personnel, clients, guests, and the general public.
Please contact us if you would like a list of our affiliates.
Categories
of personal information used for this purpose:
Identifiers; Information Contained in our Customer Records;
Characteristics of protected classification; Commercial
information; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
-
To local or foreign regulators, or government and law enforcement
authorities for the following purposes: when we have a legal obligation to do so; to enforce our terms
and conditions; to protect our rights, privacy, safety or property,
and/or those of our affiliates, you or others; and for other legal
reasons.
Categories of personal information used for this
purpose:
Identifiers; Information Contained in our Customer Records;
Characteristics of protected classification; Commercial
information; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
-
In connection with a sale or business transaction, such as a merger, consolidation, change in control, joint
venture, assignment, transfer of assets, reorganization, or
liquidation of our company, for the following purposes: to comply
with our contractual requirements; to comply with our legal,
regulatory and risk management obligations; and to establish,
exercise and/or defend legal claims.
Categories of
personal information used for this purpose:
Identifiers; Information Contained in our Customer Records;
Characteristics of protected classification; Commercial
information; Internet or other electronic network activity
information; Geolocation data; Audio, electronic, or similar
information.
We may also disclose your personal information to third parties
pursuant to your consent or when you direct us to. For example, when we offer special co-branded products/services
with a named partner; if you participate in a market research study
or trial; or, if we ask to publish a product testimonial you have
submitted.
We may share personal information for the purposes of providing
targeted and cross-context behavioral advertising. We do not knowingly sell or share for targeted advertising
purposes personal information about children under 16 years old.
Hippozy does not sell your personal information to third parties
for monetary consideration. However, some U.S. state laws broadly define “sale” as
sharing data for other than monetary consideration. For
example, Hippozy’s targeted advertising activities and the sharing
of personal information with advertising vendors for such purposes
might be asserted as a “sale” under some state laws. Such sharing or
“sale” by Hippozy with any third party is conducted pursuant to a
written contract that includes privacy, security, and
confidentiality provisions. Hippozy provides you the power to
control any sharing, “sale” or use of your data for such purposes
(including an explicit “opt-out”) through our “do not
share/process/sell” options in the Privacy Preference Centre, as
well as through the use of this webform.
Cookies and other technologies
Our websites and mobile applications may use technology called
“cookies”, web beacons, pixels, and similar technologies. A cookie
is a small text file that is placed on your hard disk by a server.
Cookies and similar technologies allow our websites and mobile
applications to load content, remember your preferences, keep you
signed into your account, save your shopping cart, and provide a
more personalized experience. They also let us generate information
about website traffic and trends, and to verify your viewing and/or
receipt of communications.
You can choose to accept or
decline cookies by configuring your browser settings. If you choose
to decline cookies, you may not be able to fully experience the
interactive features of our websites or any other websites that you
visit.
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We use third-party analytics. We use automated
applications to evaluate usage of our website, such as Google
Analytics, a web analytics service provided by Google, Inc. We may
also use other analytic means to evaluate our websites and services.
We use these tools to help us improve the websites, performance and
user experiences. Google Analytics uses cookies to analyze use
patterns and may collect information about your use of the website,
including your IP address. More information on Google Analytics can
be found here: www.google.com/policies/privacy/partners/. If you would like to opt-out of having your data used by Google
Analytics, please use the Google Analytics opt-out available
here: https://tools.google.com/dlpage/gaoptout/.
- We show targeted ads. Our websites
and mobile applications may from time to time provide links to or
embed third party websites or content. Our advertising partners may
collect information about your use of our websites and apps through
cookies, web beacons, and similar technologies to display
advertisements that are tailored to your interests on other websites
and services. Some of these advertising partners may participate in
an industry organization that offers users an opportunity to opt out
of ad targeting. We are not responsible for the privacy practices of
these third parties. Some of these companies are members of the
Network Advertising Initiative (NAI) or the Digital Advertising
Alliance (DAA), both of which offer a single location to opt out of
ad targeting from member companies. To learn more, please visit
the NAI website or the DAA website. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps. Due to the differences between using
apps and websites on mobile devices, you also should check the
settings for your apps and device to opt out.
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We respond to “Do Not Track” signals and global privacy
controls. We take steps to honor your preferences communicated through Do
Not Track signals and other global privacy controls. For information
about global privacy controls visit https://globalprivacycontrol.org/.
Your California privacy rights
If you are a California resident, you may have the following rights
with respect to the personal information we process about you:
To
request information about the categories of personal information we
have collected about you, the categories of sources from which we
collected the personal information, the purposes for collecting or
sharing the personal information, the categories of third parties
with whom we have shared or sold your personal information, and the
specific pieces of personal information we have collected about
you.
- To request that we delete personal information
that we have collected from you.
- To request that we correct
inaccurate personal information that we maintain about you.
-
To limit use of sensitive personal information, as defined below.
- To opt out of the sharing of your personal information for
certain targeted marketing activities.
California
residents may exercise the above rights by contacting us via
support@improvemind.com
.
To exercise your right to limit use of sensitive
personal information, please submit your request via
support@improvemind.com.
To exercise your right to opt out of sharing with
respect to personal information automatically collected online
through cookies and other tracking technologies, you may do one of
the following:
1. Submit a request via e-mail.
2.
Disable the use of all cookies and other tracking technologies in
the preference center.
3. Submit an opt-out request using a
preference signal that is sent in a commonly used and recognized
format. Please see the description of common global privacy signals.
If you choose to exercise any of these rights, Hippozy
will not discriminate against you in any way. If you exercise
certain rights, understand that you may be unable to use or access
certain features of our website or our products or services.
You
may use an authorized agent to submit a request on your behalf. Your
authorized agent must submit a request via e-mail and indicate that
they are submitting the request as an agent. We may require the
agent to provide proof that you gave signed permission to submit the
request and may also require to you to confirm with us that you
provided the agent permission to submit the request or to verify
your own identity directly with us.
We will take steps to
verify your identity before completing your rights request. We may
ask you to provide additional information, such as your name, home
address, and email address. Depending on the nature of your request
and our relationship with you, we may request different or
additional information, including a signed declaration that you are
who you claim to be.
You may have the right to appeal our
decision if we deny your rights request. To submit an appeal,
contact us via e-mail.
How we may use, disclose, and retain your personal information
Information about how we may use, disclose, and retain your
personal information can be found throughout this notice.
Sensitive
Personal Information is a type of personal information that may be
afforded special protections under California law. Examples of the
sensitive personal information that Hippozy may collect about you
include:
(i) account log-in, financial account, debit
card, or credit card number in combination with any required
security or access code, password, or credentials allowing access to
an account; (ii) geolocation; (iii) the contents of mail, email, or
text messages, unless the business is the intended recipient of the
communication;
Please note “Personal information” does
not include publicly available information or lawfully obtained,
truthful information that is a matter of public concern. “Publicly
available” does not mean biometric information collected by a
business about an employee/applicant without the employee/applicant
knowledge.
Notice of Financial Incentive
Hippozy offers programs, benefits, and other offerings to consumers
related to the collection or retention of personal information that
may be deemed a “financial incentive” or “price or service
difference” under the California Consumer Privacy Act (“CCPA”).
These
offerings may involve collecting the following categories of
personal information from customers who participate: identifiers;
customer records; protected classification information; commercial
information; biometric information; internet or other electronic
network activity information; geolocation data; audio, electronic,
visual, thermal, olfactory or other sensory information; and
sensitive information.
We are providing you with this
information so that you may make an informed decision on whether to
participate in our programs. Examples of the programs we may offer
include:
- Surveys: We may also offer
our customers opportunities to participate in surveys. In exchange
for participation you may be offered a financial incentive, such as
a discount or a coupon. Participation in surveys is governed by the
applicable terms and conditions for the survey, which will also
describe any financial incentives associated with that survey and
how to participate. You can terminate participation at any time as
will be explained in the survey terms. Our good-faith estimate of
the value of your personal information is the value of the benefit
we offer to you. We have calculated such value by using the expense
related to the benefit.
-
Limited-Time Promotions or Sweepstakes: From time
to time, we may offer incentives limited to a specific time period,
such as limited-time sweepstakes, contests and other promotions. In
exchange for your participation in these promotions, you may be
offered a financial incentive, such as a prize. Participation in a
limited-time offer or promotion is governed by the applicable terms
and conditions for the program (e.g., sweepstakes rules), which will
also describe any financial incentives associated with the promotion
and how to participate. You can terminate participation at any time
as will be explained in the program terms. The value of your
personal information will be disclosed in the promotion’s terms.
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One-Time Promotions: In addition to the programs
identified above, we may also offer you one-time percentage off
coupons, discounts, or other promotions from time to time, such as
when you provide us your email address and agree to receive
marketing emails in exchange for a one-time coupon. Such offers may
not be available at all times. The amount and terms of such offers
will be presented to you at the time of the offer. You can terminate
participation at any time by contacting us via our web form. Our
good-faith estimate of the value of your personal information is the
value of the benefit we offer to you. We have calculated such value
by using the expense related to the benefit.
By
participating in any of the above promotional programs, you agree
that the benefits are reasonably related to the value of the
personal information collected and retained.
Participation
in our promotional programs is always optional, and you can
terminate program participation at any time as explained in the
applicable program terms. You can also contact us via our web form
or by visiting the “contact us” link on the applicable brand page to
unsubscribe or cancel your participation in any program.
Rights for residents of Virginia, Colorado, Utah, and
Connecticut
If you are a resident of Virginia, Colorado, Utah, or Connecticut,
you may have the following rights:- To confirm whether or not we
process your personal information.
- To access your personal
information.
- To correct inaccuracies in your personal
information.
- To delete your personal information that we
have obtained.
- To receive a copy of your personal information
in a portable and readily usable format.
- To opt out of the
processing of your personal information for purposes of (i) targeted
advertising or (ii) automated decision-making or profiling in
furtherance of decisions that produce a legal or similarly
significant effect on you.
If you live in Colorado,
Connecticut, or Virginia, we will obtain your consent prior to
processing your sensitive information for certain purposes, and you
can withdraw your consent at any time. If you are a resident of
Utah, you have the right to opt out of certain types of sensitive
information processing.
If you choose to exercise any of
these rights, Hippozy will not discriminate against you in anyway.
If you exercise certain rights, understand that you may be unable to
use or access certain features of our website or our products or
services. You may have the right to appeal our decision if we deny
your rights request. To submit an appeal, contact us via e-mail.
Rights for residents of Washington
Hippozy's Washington Consumer Health Data Notice is provided for
residents of the State of Washington and sets forth how Hippozy
treats consumer health data in accordance with the My Health My Data
Act of 2023.
How long do we keep your personal information?
We retain your personal information to provide our products and
services, interact with you, run our business, comply with our legal
obligations, and defend potential claims or actions. In determining
how long we keep your personal information, we may consider the
nature and sensitivity of your personal information, the potential
risk of harm from unauthorized use or disclosure of your personal
information, the purposes for which we process your personal
information, and applicable legal requirements.
How do we protect your personal information?
We have implemented reasonable safeguards designed to protect your
information from loss, misuse, alteration or destruction. We also
take reasonable steps designed to ensure that third parties who work
with us agree to protect the personal information.
The
transmission of information via the Internet or a mobile phone
network connection may not be completely secure, and you understand
that we cannot guarantee the security of the personal information
you transmit to us. You are fully responsible for taking precautions
and providing security measures best suited for your interactions
with us and your intended use of our products and services. Please
be careful whenever sending personal information to us via e-mail.
E-mail is not always a secure means of transferring information.
Information for visitors from outside the United States or Puerto
Rico
This Privacy Notice is intended for individuals in the United
States and Puerto Rico. If you are located outside of the United
States or Puerto Rico, please refer to the privacy policy specific
to your country.
Third party links
From time to time, we may provide links to websites or mobile
applications that are not owned or controlled by us. Except as
described above regarding service providers, we do not control what
information third parties track or collect. Any access to and use of
such third-party websites and services is not governed by this
Privacy Notice but instead is governed by the privacy policies of
those third parties. We are not responsible for the information
practices of such third parties.
Children’s privacy
Some Hippozy products are specifically designed and/or formulated
for infants and children. However, marketing is not targeted to
children, and we do not knowingly capture personal information from
minors under 16 years of age. If Hippozy learns that a child under
the age of 16 has used our services or submitted personal
information without parental consent, we will take all reasonable
measures to delete the information as soon as possible and to not
use such information for any purpose, except where necessary to
protect the safety of the child or others as required or allowed by
law.
How we update this Privacy Notice
From time to time, we will update this Privacy Notice. Any changes
become effective when we post the revised Privacy Notice. When we
post modifications to this Privacy Notice, we will revise the “Last
Updated” date at the top of this web page. If the changes are
material, we will take steps to try to notify you in advance of such
changes taking place. If you object to any modification, notify us
that you do not agree, stop using our services, and do not provide
us with any further personal information.
Contact information
If you have any questions about this Privacy Notice, need more
information or would like to raise a privacy concern, please contact
us using one of the methods below.
Email:
support@improveinsurance.com
If personal information you
have provided us in the past is no longer correct, we have a process
for working with you to update that information. Please contact us
using the contact information above.